Mistiva
High-end lighting studio · Miami
The problem
Customers see one lighting studio. The team had to look in several places. Orders, advertising and support told separate stories, making both customer care and commercial decisions harder.
What we did
Built iSynq for Mistiva to bring business performance, attribution and customer context together. The CRM migration extends that shared view to the conversations happening across the business.
Business outcome
A shared view of the business, built around one continuous customer experience—from first question to aftercare. The care behind the lighting should carry through every conversation.
US$130K / month
Lighting studio revenue
10+ calls / day
Showroom inquiries
One customer history
CRM migration in progress